The Stop Social Housing Stigma (SSHS) working with the University of Durham, Sheffield Hallam University, Chartered Institute of Housing (CIH), TPAS and YD Consultants has launched our Tackling Stigma Journey Planner at a packed session at the Housing Community Summit on 9th September 2024 (the first session of the conference).
You can download the full Tackling Stigma Journey Planner here.
You can download the summary version of the Tackling Stigma Journey Planner here.
You can download the Tackling Stigma Journey Planner Repairs and Contractor flyer here.
It is particularly appropriate that the launch of the journey planner follows on from the publication of the Grenfell report, given that social housing stigma was the most important issue raised by tenants in the Ministerial Roadshows that followed the Grenfell tragedy.
The UK Government has substantially recognised the importance of tackling Social Housing Stigma in the debate in the house on the Grenfell Tragedy and elsewhere. The Prime Minister recognised in the Grenfell debate in the house that changes in regulation are not enough, but that there needs to be a wholesale cultural change in the social housing sector. The Prime Minister was responding to Florence Eshalomi MP who had highlighted the issue of social housing stigma in the debate. Since then the Deputy Prime Minister has referred specifically to the need to tackle social housing stigma on several occasions since the debate.
Coming after consultations with tenants and landlords, the journey planner is a framework for tenants and landlords to use to plan a journey to tackle stigma. It aims to help landlords comply with various parts of the new Consumer Regulatory Standards for Registered Provider landlords. The journey planner will particularly assist tenants and landlords work together to define what it means to comply with the standard that requires landlords to treat tenants with fairness and respect. We also hope that applying the journey planner will result in improving the Tenant Satisfaction Measures that landlords are required to assess.
